Businesses hear the constant drumbeat of “digital, digital, digital” and continue to hone their online marketing to build awareness, attract consumers, and grow revenue. But times are changing in terms of how consumers are accessing online information and brands need to keep up. The Pew Research Center recently released the 2019 update to their annual Mobile Technology and Home Broadband research. Here are some key data points that come out of the report: 81% of Americans own a smartphone 27%

In the past year, the FCC made strides to stop illegal robocalls with increased enforcement of regulations resulting in millions of dollars in fines. But it’s not enough, and consumers cite continued increases in robocalls according to YouMail’s Robocall Index. Now, in addition to a focus on enforcement, they are looking to get to the root of the problem.  While there are types of robocalls that are allowed by law, any solicitation calls that are made with a “spoofed” number

STIR/SHAKEN stops robocalls

Update on the FCC Toll-Free (833) Auction The FCC Seeks Feedback on Proposed Auction Procedures We’re excited to share that there has been some movement in regards to the auction for the super premium toll-free vanity numbers under the 833 exchange. This is the first substantial update since 2018, and it shows that forward momentum is picking up. However, there are details still yet to be determined. Timeline highlights:  The FCC is accepting petitions from governmental and non-profit health and

Would you rather a prospect picked up the phone to call or navigated to your website to complete an online form? If you’re like most business owners, you prefer an initial phone call because it allows you to efficiently assess the situation, answer questions, and open opportunities for up-selling. After all, phone calls convert to revenue at 10-15x the rate of web leads. And, studies show that two thirds of consumers prefer to contact a business by phone – nearly

RingBoost President, Paul Faust, was interviewed by DotCom Magazine, sharing his perspective on leading an entrepreneurial organization. DotCom Magazine is a growing resource for influencers, entrepreneurs, brands, and start up founders to come together, share ideas, and get inspiration. Topics included: Why Paul doesn’t want satisfied customers What makes him get up in the morning (hint: it’s not the alarm) How to handle challenging times in a startup The thing(s) that helped accelerate RingBoost’s growth the fastest Why you shouldn’t

Businesses often reach out asking for feedback on how you liked their product or service. According to an infographic from Social Media Link, over 60% of Gen Z-ers say they leave a review nearly every time they make a buying decision. This is driven by their behavior on the other side of the coin: when seeking to make a purchasing decision, nearly 70% seek reviews and recommendations “very often” and another 27.3% do so “somewhat often.”  (Do the math, that’s

All companies can trace their origin to their beginning as a small business. Whether you started by hanging out your own shingle or you launched with the backing of investors, your business was born with a vision and grew through hard work. RingBoost was founded not just as a small business, but one with a mission to help other small businesses. When selling his successful home care practice, CEO Gregg Hamerschlag retained the toll-free assets of 1-800-HOMECARE and 1-800-HOSPICE to

In the latest episode of the podcast Accelerate Your Business Growth, RingBoost Partner Paul Faust talked with host Diane Helbig about how to harness the power of voice to stand out in the digital age. Head on over to iTunes or the Accelerate Your Business Growth podcast website to listen to the conversation and learn how voice can drive conversions, lower cost of sales, and increase customer loyalty. About the Podcast: Featured on Inc.com’s list of 100 Podcasts That Will

Does Toll-Free Still Matter?

Written by: on March 5, 2019

Now that nationwide calling plans are the norm, what does it even mean to place a “toll-free” call anymore? Shouldn’t toll-free numbers be considered a relic from a bygone era? Why, then, are businesses demanding toll-free numbers at record rates? The fact of the matter is that toll-free numbers remain relevant and useful tools for businesses. They are unique tools to advance the branding, marketing, and customer service of companies of all sizes. 8 Reasons Why Toll-Free Still Matters Enhances

Reputation Management for Businesses

Written by: on February 28, 2019

When a customer has a good experience with a company, they are likely to tell one or two people. If they have a bad experience, they’ll tell 20 – or blast it out on the internet. You can spend all the time you want planning and implementing your brand strategy, but there is a part of your brand perception that is out of your control. But that doesn’t mean you can’t influence it. Reputation management should be an important part

The Future of Cell Phones

Written by: on February 19, 2019

When you think about your personal cell phone use, you probably have a wish list of things you wish your device would do: longer battery life, faster app speed, greater storage. But sometimes, the best innovations are the ones you hadn’t thought of – but then can’t live without. BestCompany.com interviewed a panel of experts about what are the near- and long-term features and functionality we can expect out of our mobile devices. RingBoost was proud to be included in

The rise of digital marketing isn’t just about the perception of reduced cost or the excitement over a shiny new technology. It is also a backlash against traditional channels of communication. Namely: phone calls. Why are people so reluctant to get inbound calls these days? Especially considering how phone calls have been proven to be an excellent tool to enhance digital efforts and increase marketing ROI, one would think business owners would be more enthusiastic about this affordable marketing asset.