Porting a number is simple but for anyone who is not familiar with the term (or not in the telecom business), it could seem like a daunting task. That’s why we have put together a support page just for you! Here we will break down the porting process, answer a few common questions and provide you with some helpful tips.
If you are having an issue that is not addressed on this page you can always reach out to us for help.Contact Ringboost Support
What is Number Porting?
Number porting might be an unfamiliar term but it i simply the act of moving a number from one carrier to another. You may have already ported a number before without realizing it. If you have ever changed phone carriers but kept your phone number you have ported a number!
Easy 3-Step Guide
Below are the steps you will need to take to move forward with the porting of you new number
Set Up Your Call Forwarding
If you are anxious to get calls to your new number we can set up call forwarding for you while you wait for it to port to your carrierforward your number
How can my business benefit by offering an 800 number?
Toll-free phone numbers provide several benefits including greater prestige and trustworthiness among consumers. They also increase brand recall which helps to improve advertising response rates and increase referrals. The 800 prefix is the original toll-free exchange, giving your business a sense of being long-established, at an affordable price.
When can I start using my new 800 number?
When checkout is complete, most 800 toll-free numbers will be active within a day. Others will need to be provisioned, a process that can take between 3 and 5 business days. We will do our best to have your phones ringing as soon as possible. To check the status of your order, reach out to RingBoost support..
Once I complete the checkout, do I own the 800 number outright?
At this time, due to FCC regulation, toll-free numbers can only be licensed, and RingBoost remains the subscriber of record. You will have exclusive use of the number within your licensed territory or nationwide (whichever is applicable) for the duration of the contract term.
How many minutes should I purchase?
RingBoost offers several toll-free plans for 800 numbers and for any size budget; purchase a package in advance that includes minutes or pay for minutes used - the choice is yours!
4 Common Problems With Porting
Wait to print marketing materials or business cards
You are probably very eager to start spreading the word about your great new number but in the off chance there is a problem (there usually is not) it is always best to wait to print any marketing or advertising materials until your carrier confirms the number is on your account.
Make sure your carrier can service your number
If you are unsure about whether or not your carrier can take a number you can always reach out to them before your purchase. This way you can choose to go with a different carrier that can service the number or find a number that is in the correct area.
Manage Your Account
Monitor your plan usage and more by using the My Account system.